Lone Star Valet offers a complete hospital parking management system for some of the most discerning hospital administrators in the country. We draw on our unique experience with hospitals and medical centers of every size to develop a strategy to maximize space usage and improve revenue. We offer in-depth programs and software to streamline your overall operations, applying sophisticated revenue-control procedures and detailed accounting practices.
Lone Star Valet offers facility maintenance, resulting in a dramatic image improvement that will be recognized by the entire community you serve. Our goal is to have your patients and visitors view our service as an added convenience, making their visit to your facility as seamless and efficiently as possible.
From a 100-space surface lot to multiple garages with thousands of spaces, Lone Star Valet has the experience to handle your parking and medical concierge requirements. Our parking staff extends quality care beyond the doors of the healthcare institution from the moment of arrival up to your guests’ departure.
Our staff has direct contact with a high number of patients and visitors; making that positive first and last impression important to the hospital management and its tenants. Recruiting and training talented customer service professionals - who truly enjoy helping others - has been the foundation for our success at health care and hospital facilities.
Our healthcare valet parking service attendants perform the following standard duties:
• Greet patients and visitors with a warm welcome and smile
• Open and close hospital and vehicle doors
Provide assistance with wheelchairs, car seats, items, etc.
• Hold umbrellas during inclement weather
• Control the flow of vehicle traffic to eliminate congestion
• Sweep the area clean and keep free of debris
• Coordinate with facility security and keep a watchful eye on all your guests
• Hail taxicabs as needed
• Customer vehicle assistance – jump starts, flat tires, lock-outs, etc.