Service Standards

Lone Star Valet operates under the highest standards so we may guarantee that each of our clients receive phenomenal customer service. We take great care and pride in training our employees to provide the best possible team for each patron. We’re focused on providing the highest quality experience through professional attitude, appearance, and assistance. Lone Star Valet’s service standards include:

Hiring Standards

  • Hold minimal traffic violations
  • Pass mandatory drug tests
  • Pass background checks
  • Hold a clean criminal record

Higher Standards

  • Results-driven customer service training
  • Tailored operating procedures for each account
  • Responsive claims procedures

Appearance Standards

  • Clean cut
  • Clean shaven
  • No visible tattoos/piercings
  • Clean, completed company issued uniform

Testimonials

“In each market I have used Lone Star Valet, a common thread running through the entire organization has been their punctual, well groomed, properly attired attendants who are courteous and professional to their guests.”

“After a professional presentation of their company skills and expertise, we made the decision to bring Lone Star Valet out to the hotel for a test run weekend. The service was such a success they never left our front drive.”

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