“To provide exceptional customer service every time; dressed to perfection.”

From the moment the first car was parked, customer service was the focus of Lone Star Valet’s parking operation. Since then, we’ve evolved into a reputable professional parking company where that same exceptional customer service has dictated everything from our uniforms to our procedures. In that, we have never faltered.

Our founders & management’s simple mission statement encompasses Lone Star Valet’s service standards and expectations. Remarkable customer service defines our company from our valet parking attendants to our executive team and this running mantra is instilled within us from our very first day. And yet, we refuse to stop at customer service. We know the importance of appearing trustworthy which is why we also expect our team members to be well groomed and in proper uniform at all times.

Although an elegant image and outstanding customer service are our foundation, it is also important that we reach beyond what is expected within the valet industry which is why we obsessively monitor risk management, ensuring our clients’ comfort while handling their customers’ or guests’ vehicles.

Lone Star Valet’s corporate operations team boasts over seventy-five years in combined experience in the parking industry.  Our team has consulted with groups on everything from hiring and training a new valet company to logistics of future garages and lots.

Consultation Services

• Current and future garage/lot logistic consultations
• Traffic flow diagrams (pre and post construction)
• Valet101 training program
• Hiring consultation for valets and/or valet companies

Special Events

Since 1995, Lone Star Valet has earned the trust of premiere event planners to offer exceptional first and last impressions. Outfitted in company issued uniforms, our trained valet parking attendants deliver superlative customer service at each event.

To Lone Star Valet, the safety and security of your guests and their vehicles is of the utmost importance. This is why we operate efficient and reliable valet parking services with the added shelter of a ten million dollar insurance policy.

Who We Service

Lone Star Valet services elite venues in our field areas including f.i.g., events for D Magazine, events for Modern Luxury, Park Place Motorcars, Ritz-Carlton, The Rustic, Cielo at Castle Pines, and Greystone Manor and Estate.

Lone Star Valet Parking assists over six hundred private occasions each year for a myriad of events including weddings, charities, galas, and residential parties. If a client needs only two valets or if their function requires a hundred, we are capable of any size affair.

For a quote, please fill out an online event quote form and one of our representatives will be happy to assist you.

Lone Star Valet offers parking management services for parking structures and surface lots. Our protocols include screened managers and attendants, auditing procedures, and revenue control systems, including PCI compliant software. Lone Star Valet offers equipment financing, project installation, revenue reporting, revenue control programming, competitive rate analysis, discount/validation/employee parking, and equipment and facility maintenance.

Event, Garage, and Lot Management

Our experience in garage and lot management has taught the Lone Star Valet team that transparent reporting and the ability to be a one stop shop is extremely important to clients. Our management team uses clear financial reporting in order to prevent loss of business traffic so that you may enjoy maximized profits.  Lone Star Valet also offers our partners the opportunity to provide uniform service and procedures through our ability to equip their entire garage or lot.

Benefits to Lone Star Valet Event, Garage and Lot Management

• We provide transparent reporting where data is organized and available to highlight financial trends leading to maximized profits.
• Financial auditing, along with web-based surveillance systems monitored by both Lone Star’s management and our client’s management, coupled with scheduled unannounced manager visits to lots and garages, provides for the most accurate profits for our partners.

Lone Star Valet offers experienced event parking attendants to safely and effectively manage your parking demands during major functions and events. Our service capabilities include anything from top event venues and concert venues, charity balls, and fundraisers, to smaller scale affairs. Our clientele includes notable patrons such as f.i.g., D Magazine, Modern Luxury, Park Place Motorcars, Ritz-Carlton, The Rustic, Cielo at Castle Pines, and Greystone Manor and Estate. Lone Star Valet event services includes revenue control, uniformed parking attendants, signage, barriers, cones and delineators, pre-planning meetings, traffic flow, and contingency plans to ensure a successful event.

Lone Star Valet provides valuable and experienced parking services to manage a variety of commercial parking assets such as mixed-use developments and shopping centers, restaurants, hotels and resorts, hospitals and healthcare facilities, and event venues. Our professional services include valet parking, event parking management, garage management, surface lot management, and private events. Our seasoned upper management orchestrates hundreds of screened and trained parking attendants across Dallas-Fort Worth, Miami, and Denver. Lone Star Valet parking attendants provide remarkable customer service while dressed to perfection every single time.

Additional services include automated and manned revenue control systems, equipment purchasing and financing, way-finding signage, cleaning, and parking structure maintenance. Contact a Lone Star Valet representative today for a comprehensive proposal.

In the unlikely event of a claim petition, Lone Star Valet’s Claims Manager oversees each claim or incident reported. Our Claims Manager follows a quality standard operating procedure for handling each claim and documents all correspondence regarding each claim. Lone Star Valet believes in the importance of handling each claim swiftly and with the utmost care as a testament to our commitment to exceptional service.

• Lone Star Valet management requires all Lone Star Valet employees to report any incident to their Lone Star Valet Manager immediately.
• Once notified, the Lone Star Valet Manager will notify their Lone Star Valet’s Claims Manager.
• Lone Star Valet’s Claims Manager will contact the owner/guest after the claim is filed in a timely manner.

If you need to file a claim or have questions regarding your claim, please contact our Claims Manager, Nick Clonts.Claims Manager Contact Information:
nclonts@lonestarvalet.com
(972) 406-8400 ext. 308

• Nick Clonts is available Monday through Friday, 10:00 am to 5:00 pm and will contact an owner or guest the same business day an incident is reported or by the following business day if the incident is reported during the weekend.
• Lone Star Valet provides a manager on duty twenty-four hours a day who may be reached at (972) 904-3411 in the event of an incident or claim.

For inquiries about account billing, please contact our corporate office at (972) 406-8400 extension 309 or email us at billing@lonestarvalet.com.For questions or to inquire about monthly parking, please contact our Denver office at (303) 623-2433.

Lone Star Valet services hundreds of special events each year and we’ve become the trusted service provider for many organizations, businesses, and individuals looking to add exceptional service to their high-profile events. When you compare Lone Star Valet with other valet companies, it’s clear that the competition doesn’t stack up. For a quote, please fill out our event quote form.

Lone Star Valet offers special event valet parking services to the Dallas Fort Worth Metroplex area. The company provides valet services in the outlying areas as well. Please contact us for more information by filling out our quote form.

We thank you for your interest! Please fill out this event quote form and we will send a quote to you shortly. If you wish to speak to someone in person, please call our corporate office at (972) 406-8400 x305. We look forward to serving you and your guests!